Why is my crackle not working?

The video keeps buffering on Sony Crackle

When the video keeps buffering, the problem could be brought about by slow download speeds. Test the connection speeds to confirm that it is 9.0 Mbps or more if you intend to stream HD content. If the connection is okay, try restarting your device or disconnecting from the internet then reconnecting back.

Try out with other devices to find out if they're working fine. If they aren’t, then it is a general problem with your device or the internet connection. If they're working as they should, then you must check if Crackle activation is down or if a problem has been reported on their Twitter page.

Crackle won’t play any video

If you are using a PC, then there is a chance you could be using an ad-blocker that obstructs content from showing on Crackle. Be sure to remove your ad blocker and any other plugin that might interfere with your content playback.

Crackle activation error

Activating Sony Crackle is a simple step that requires input on your device and Crackle’s website. If you can't access Crackle’s website, then it is due to the website being down at that moment. You must retry in a few minutes. If you aren’t getting an activation code, it is down to the servers being down or an issue with your app.

Also, try logging out and logging back into the app before you retry sending the code again.

Crackle Initialization failure

It’s annoying to get the message “Initialization failure” every time you open Crackle. This issue is brought about by an error on your browser or the app that stops the app from loading content. In most cases, clearing the app or browser cache will solve the issue. In other cases, you might be required to disable some extensions, especially ad blockers.

To clear browser cache:

Firstly, click the three dots at the top right corner of your browser

In the next step, Click on More Tools and choose Clear browsing data

Look over Cookies and other site data and Cached images and files

Choose Clear Data and wait for it to complete before refreshing your stream

Hopefully, you've now fixed Crackle using the above mention tips and you’re enjoying free TV shows in clear quality. If these steps didn’t solve your issue, get in touch with the crackle activate & crackle.com/activate.